Services

Introduction of

Service & Support Menu

If you are looking for a reliable service supplier to your critical pumps and their auxiliary equipment, please consider that you utilize EBARA group service and support network, which advantage is to provide “superior human resource” such as skilled sales/field service engineers. EBARA group hires many skilled engineers and keeps on improving them with proper technical trainings. Our engineers will realize our service policy “Kind and Speedy” to satisfy customers. Our engineer will contribute to improve customer’s pump reliability and to maximize the Mean Time Between Failure (MTBF) based on EBARA standard service procedures and their extensive experience.

EBARA group provide following line up of the service menus. Those service menus have been established based on know-how/experience that we have supplied to industrial plants, such as refinery, petrochemical, power, desalination, drainage pump stations, and water purifying. When customer contacts to EBARA group, EBARA group will immediately react and engineers will propose the best solution to the current situation. EBARA HQ always support EBARA group engineers, so the customer will receive solutions based on OEM technology. Our service is also applied to all brands of pumps and their auxiliary equipment.

Parts Service

Genuine spear parts

Parts repair

Pumps and their auxialliary equipment should be maintained periodically or based on their conditions.

EBARA counsele to customer about the spare parts whichi will be required for the maintenance to meet the customer plan.

If required, EBARA is pleased to provide technical information for the first maintenance, such as structure of pump, function of the parts, parts to be replaced/repaired.

EBARA knows that customers want speedy delivery, high quality and reasonable price. EBARA parts service will satisfy customer demands.

Our accumulated diagnostic/preventive engineering expertise and know-how are fully made use of in this service, earning us the title of a reliable provider of services for reducing customer’s stock and optimizing maintenance.

 

Download

  1. Parts Service Line-up for EBARA Pump & Equipment
  2. 0EM Parts Service for other brands Pump & Equipment
  3. Parts information service for EBARA Pump
  4. Rotor stock management service
  5. Parts repair and retrofit service

 

Overhaul Service

Solution for Unplanned shut down

O/H in EBARA work shop

Download

  1. Planned Overhaul Service
  2. Condition-based Overhaul Service
  3. Emergency based Overhaul Service
  4. Consultation and L TSA Service

Pumps are operated continuously, which are stopped for planned or condition-based overhauling. Automatically pumps, as well as their drive and peripheral systems, become exposed to aging problems along their use. EBARA Pump Overhaul Service offers the best solutions to such aging problems.

EBARA’s accumulated diagnostics and preventive engineering expertise and know-how will maximize the reliablilty and life of pump systems.

Our high quality overhauling services can be also provided for other manufacturers.

 

Field Service

Technical advice for SDM in power plant

Support for installation

Download

  1. Maintenance and Support
  2. Retrofit,Trouble Shooting and Consultation
  3. Installatin and Commissioning Support
  4. Technical Advisor

Pumps and auxiallary equipment shall be maintained periodically or based on their conditions.

For the maintenance, plenty of correct and proper expertise and its practices are required, such as evaluation of used parts and assembly of multistage pumps.

EBARA Field Service provides the expertise to site engineers and workers during actual overhaul works at customers’ work shops and during site investigations.

Our accumulated diagnostics and preventive engineering expertise and know-how are fully made use of in this service, earning us the title of a reliable provider of services for optimizing the maintenance.

 

Training Service

Training for operation

Training for O/H

Download

  1. Training course
  2. Advanced Pump
  3. Selectable Training locaion
  4. Training at EBARA Training Facility
  5. Training at customer’s Training Facility on site

Pumps and auxialliary equipment shall be maintained periodically by skilled and experienced engineers & staffs. A lot of customers are interested to develop human resource, so EBARA Training Service wil provide several kinds of training courses to meet customer demands, such as lecture and
practical trainings at site or EBARA facility. EBARA Trainging Service provides one week training progam which includes basic knowledge of pump structure/operation, how to dismantle, perform inspection and assemble temporally trouble shootings.

Our accumulated diagnostics and preventive engineering expertise and know-how are fully made use of in this service, earning us the title of available provider of services for support to avoid human error.

 

Reverse Engineering Service

EBARA dispatches scan team

Consultation for RE

Download

  1. 3D Scan & 3D Modeling prosess
  2. Pump Impeller Re-generation Service
  3. Tpical record

Ebara Reverse Engineering Service is to resolve your trouble and deliver a replacement for value-added on various damaged pump and deliver a replacement for value-added on various damaged pump and parts. If you have any consulting matters, such as the modification to adjust and/or upgrade pump, the difficulities to purchase spare parts from OEM, overhaul, renewal, and any kinds of trouble shootings.etc., Please contact Ebara corp. We can provide solutions, such as;

Case 1 : To replace impeller, diffuser, casing and other parts.

Case 2 : To repair and renew pump Case 3 : To reduce the power consumption by performance improvement.

Re-generation engineering is fully supported by EBARA quality production.

 

Replacement Service

Consultation for retrofit (Ex, seif rubrication)

Consultation for selecting pump type

Download

  1. EBARA Pump Replacement Service
  2. Non-EBARA Pump Replacement Service
  3. Pump and Aux.Unit Modification Service
  4. Pump ad Aux.Unit Engineering Service

Pumps in plants are continuously operated until periodical inspections, and/or based on their conditions.

It is inevitable that not only pumps but also their drivers, and other peripheral equipment become subject to time-related deterioration/degradation. EBARA Pump Replacement Service provides remedies to such aging problems of pump systems. Our accumulated diagnostic and preventive engineering expertise and know-how are fully made use of in this service, earning us the title of a reliable provider of services for maximizing the life of pumps.

 

Retrofit Service

Ebara, based on past experience, can propose modification plans to change pump characteristics in order to achieve the high-efficiency for energy-saving based on actual pump operation. EBARA can also propose material changes and various modifications on pump parts to extend the life time.

REFURBISHMENT MENU of High Pressure Pump

 

REFURBISHMENT MENU of Vertical Seawater Pump

 

REFURBISHMENT MENU of Vertical Process Pump